This Privacy Policy outlines how SHENGYUN AUDIO WORKSHOP LLC (hereinafter referred to as “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase through our website (hereinafter referred to as “this Website”). This Website primarily sells sound-absorbing foam panels, soundproofing foam, and related products within the United States.
- Information We Collect
When you visit this Website, we may collect the following types of information:
(a) Personal Information You Provide
Name
Billing and shipping addresses
Email address
Phone number
Payment information (securely processed through third-party service providers)
(b) Automatically Collected Information
IP address
Browser type and device information
Pages visited and time spent on this Website
Cookies and similar tracking technologies
- How We Use Your Information
We use your personal information to:
Process and fulfill orders
Provide customer support services
Send order updates and promotional offers
Improve our Website and user experience
Prevent fraud and ensure information security
- Information Sharing
We may share your information with the following parties:
Payment processing service providers (e.g., for secure transaction processing)
Shipping carriers (for delivering your orders)
Service providers (e.g., website hosting, data analytics providers)
We do not sell your personal information to any third parties.
- Data Retention
We will retain your personal information for as long as is necessary to fulfill the purposes outlined in this Policy.
Personal data related to orders will be retained for 7 years after the order is completed, in order to comply with relevant legal, tax, and accounting obligations.
Upon the expiration of this period, your data will be securely deleted or anonymized. 5. Your Rights
Depending on your geographic location, you may have the following rights:
Access the personal data we hold about you
Request the correction or deletion of data
Object to or restrict certain data processing activities
Withdraw consent, where applicable
To exercise your rights, please contact us at:
[email protected]
- California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
(a) Right to Know
You have the right to request disclosure of the following information:
The categories of personal information we collect
The purposes for collecting such information
The categories of third parties with whom we share such information
(b) Right to Delete
You have the right to request that we delete the personal information we have collected from you, subject to certain legal exceptions.
(c) Right to Opt-Out of the Sale of Personal Information
We do not sell personal information.
However, California residents have the right to direct businesses not to sell their personal information.
If you wish to submit a request related to this right, please contact us at:
📧 [email protected]
(d) Non-Discrimination
We will not discriminate against you for exercising your CCPA rights.
- Cookies
We use cookies to:
Enable basic website functionality
Analyze traffic and usage patterns
Enhance user experience
You can manage cookies through your browser settings.
- Data Security
We implement reasonable technical and organizational measures to protect your personal information. However, no method of internet transmission is 100% secure.
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these third parties.
- Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, accompanied by an updated revision date.
- Contact Us
For more information or to submit privacy-related requests, please contact us.